FAQs

MindHealth Management, Inc. focuses on the mental well-being needs of employees, students, and various teams in our post-pandemic society. Using advanced digital platforms and partnering with leading professionals, we provide your organization with affordable internet-based cognitive behavioral therapy, mental health counseling, and other mind-health solutions rooted in the latest research and technology. Our holistic approach to well-being creates healthier environments, boosting productivity and satisfaction.

The emphasis is on tailored mental health care. Through our network of thousands of highly trained specialists, each member is provided with their choice of live counseling or cognitive behavioral therapy accessible via phone, computer or other electronic means. The continuous care model ensures your valued team members remain connected with therapists, enjoying a comprehensive digital and clinical experience. This proactive approach is designed to empower employees and team members, giving them the tools and resources necessary for mental resilience and well-being. Some of your employees or team members may opt to utilize both online counseling and cognitive behavioral therapy services.

Members are intelligently matched with counselors best suited to address their unique needs and goals. If a member feels the pairing isn’t right, reassignment is always an option. Members who are using our EAP/MAP (Employee Assistance Program/Member Assistance Program) counseling services may also switch from phone counseling to video counseling, or visa-versa. We want your team members to get the most out of the experience.

All counselors are rigorously vetted, holding either a Master’s or Doctoral degree in their respective fields. This ensures members receive the highest standard of care tailored to their specific mental health concerns.

The matching process is swift, typically occurring immediately after registration. Appointments are then scheduled based on the counselor’s availability, usually within 24 to 48 hours.

Absolutely. Every conversation is governed by stringent confidentiality standards and reporting protocols, mirroring the privacy levels of traditional in-person therapy. Users can access support discreetly without the fear of their issues becoming public knowledge. Confidentiality is paramount.

MindHealth Management offers flexibility in the counseling approach. While we provide a state-of-the-art, robust digital platform for live counseling, it's important to note that online therapists cannot provide official diagnoses, meet court order requirements, or prescribe medications. What we can do is to provide online therapy in a timely fashion from the convenience of one's home.

CBT is an evidence-based therapy approach delivered online under therapist supervision. It targets and transforms negative thought cycles, emotions, and behaviors. CBT has consistently shown effectiveness for issues like anxiety, depression, and pain management, among others.

Clinically validated and immensely effective, CBT begins with an online assessment. Structured modules can be tackled at the member's pace, with the consistent support of dedicated CBT therapists. The primary advantage is its accessibility – members can engage with it conveniently from their homes using their devices.

All CBT therapists are either registered social workers or psychotherapists, having passed a stringent screening process and undergone specialized training. This ensures the delivery of top-tier, inclusive, and diversified mental health services.

CBT offers unmatched convenience, adaptability, and discretion. Members can navigate modules at their leisure, picking up where they left off, and always with the reassurance that their personal information remains confidential.

The MindHealth Management EAP/MAP comprehensive Wellness platform is designed to support employees and members in their mental, emotional, and physical well-being. They assist individuals in navigating the unique challenges of their personal and professional lives.

The platform provides confidential support, face-to-face online therapy sessions and personal crisis management tools to help users address and improve their mental well-being.

The platform offers resources to navigate important life milestones, such as budgeting, legal assistance, and nutritional counselling. This ensures users have the tools and guidance they need to balance their professional and personal lives.

The wellness component is designed to educate, engage, and inspire individuals. It offers information on various health and wellness topics, provides engaging activities and programs that emphasize well-being, and inspires users to make beneficial lifestyle changes.

Yes, it offers a range of services for caregivers. This includes support for caregiver burnout, addressing compassion fatigue, navigating resources for child and elder care, and access to family support service professionals who can provide expert guidance.

Users receive expert advice on maintaining a balanced diet and improving overall health. This is done through guidance tailored to individual needs, ensuring they get the most out of the counselling.

Your organization gains access to vital analytics, providing insights that steer organizational strategies. All reports are designed to be user-friendly while upholding the highest standards of data privacy and confidentiality. No individual member counseling information is ever shared with employers.

Services are accessible throughout the United States (in English) and Canada (in English and French).

Whether you’re an individual employee or an organization, the platform offers a comprehensive wellness solution. It boosts employee well-being, promotes workplace positivity, and, in turn, drives business success through customizable solutions built on cutting-edge science and research.

The platform is tailored for employers and various organizations, from non-profits to educational institutions and membership-driven entities. Any entity prioritizing employee or member well-being will find immense value in what the platform offers.

Absolutely! MindHealth Management is committed to supporting the well-being of the whole family. If you all reside in the same household, everyone can benefit from our services, including live counseling. However, please be aware that there are specific regulations concerning minors using our services without the consent of a parent or legal guardian, which vary depending on the state or province.

The adoption process is smooth and supported every step of the way. From expert guidance to best practices and continuous participation support, the platform ensures seamless integration into any organizational infrastructure.

To delve deeper into the offerings and benefits, request a zoom meeting with us today. We'll offer tailored insights, address your questions, and guide you through our platform's capabilities.

For less than the price of your morning caffeine fix in a fancy cup, you can fuel your team's mind-health for an entire month! Who knew brainpower could be so affordable?